Microfinance Bhutan Private limited is pleased to invite application for the following positions:

Teller

Key Qualifications, Experience and Skills:

Qualifications
• Minimum of class XII commerce pass
• Class XII- 55% (English + 3 best subjects)
• Experience is an added advantage
• Cash handling and numerical accuracy
• Customer service and communication
• Attention to detail
• Computer and banking software proficiency
• Problem-solving and teamwork

Terms of Reference- Teller

Reporting to Banking Officer/Branch Manager

1. Job Purpose:
The Teller is responsible for handling customer transactions and providing a high level of customer service
in accordance with bank policies and regulatory requirements. The role ensures accurate processing of
deposits, withdrawals, and other financial transactions while maintaining confidentiality and security.

2. Key Responsibilities:
a. Customer Service:
• Greet customers professionally and assist with their banking needs.
• Respond to customer inquiries and provide information about banking products and services.
• Address customer concerns and direct them to the appropriate department when necessary.
• Maintain a friendly, courteous, and approachable demeanor at all times.

b. Transaction Processing:
• Accurately process cash and non-cash transactions including deposits, withdrawals, fund transfers,
and cheque encashments.
• Verify customer identities and ensure the accuracy of transaction details.
• Ensure compliance with Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations
during transactions.
• Handle foreign currency exchange transactions as required.

c. Cash Handling:
• Handle cash accurately and responsibly, maintaining correct cash balances throughout the shift.
• Prepare and balance daily cash deposits, ensuring compliance with bank procedures.
• Detect counterfeit or fraudulent notes and report suspicious activities to supervisors.
• Maintain the security and confidentiality of cash and other financial assets.

d. Documentation and Reporting:
• Maintain accurate transaction records and ensure that all necessary forms are completed correctly.
• Generate and maintain transaction receipts for customers.
• Prepare daily reports of transactions for reconciliation and auditing purposes.
• Assist in the preparation of cash balances and reports for management review.

e. ATM and Other Banking Services:
• Monitor and replenish ATM machines, ensuring that they are functioning and well-stocked.
• Assist customers with the use of automated banking services, including ATMs and online banking
inquiries.

f. Compliance and Security:
• Adhere to all banking policies, procedures, and compliance regulations, including security
protocols for handling cash and confidential information.
• Ensure the security of the bank’s premises and report any suspicious activity immediately.
• Comply with internal and external audit requirements and assist auditors during audits.

Any important task assigned by Competent Authority

Documents Required:
1. MBPL employment application form. (Available in our website- Downloads)
2. Resume
3. Copies of relevant academic and any other training certificates
4. Copy of valid Bhutanese Citizenship Identity Card
5. Work experience certificate
6. Valid medical fitness certificate of six months validity
7. Security Clearance Certificate
8. Recommendation letter from past employer or organization
9. Royal Audit Clearnce Certificate wherever applicable
10. Any other document and testimonials, as may be applicable to the post

Candidates fulfilling above criteria and documents requirement can submit their relevant documents
latest by June 13, 2026 along with MBPL job application form in one pdf file not exceeding 10 MB to
recruits@mbpl.bt.

Note: An application that is not accompanied by any of the mandatory documents as specified above,
whether in part or whole and not clearly scanned, shall be rejected without citing any reason thereof.

Vacancy Details

Salary : Nu. 17,490
Job Sector : Accounting, banking and financing
Last Submission Date : Jun 13, 2026 17:00

Microfinance Bhutan Private limited is pleased to announce the vacancy for teller.

If you can read this, we know you are smart enough, but please don't be pathetic enough to use the service and not be able to pay Nu. 99:))) Donec et orci aliquet nisl suscipit molestie sed sit amet tortor. Duis vel urna ac mi sollicitudin lacinia mollis sit amet lorem. Sed finibus erat nec libero scelerisque fringilla. Morbi at orci sed urna vulputate vulputate. Nulla facilisi.

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