Vacancy for Contact Center Agent
[CLOSED] This post is no longer validBank of Bhutan is pleased to invite applications for the position of Contact Center Agent.
Bank of Bhutan is pleased to invite application for the following positions:
| Category | Grade | Slot | Qualification and knowledge required | Marks criteria | Gross Salary | Employment Type |
| Contact Center Agent | 12 | 1 | Class 12 | XII- 55% (Minimum 50% in English + best three subjects) | Nu. 22,889.00 (Basic+ Banking+ Corporate Allowances) | Regular |
Shortlisting Criteria:
| Job Vacancies | Officers (Officer and Network Administrator) | IT Assistant and Engineer | Banking Assistant and Contact Center Agent | Record Keeper |
| Stage 1 (Initial Shortlisting) | Ten applicants fulfilling the criteria for each vacancy will be shortlisted for the Written Exam based on merit ranking in terms of academic results, that is, XII – 40% and Degree – 60%. | Refer Stage 3 | Refer Stage 3 | Refer Stage 3 |
| Stage 2 (Written Exam) | The Written Exam will be of objective. The written exam contents would be as follows: General Knowledge, 30 marks;Subject specific Questions, 70 marks. | Not Applicable | Not Applicable | Not Applicable |
| Stage 3 (Personal Interview) | Three candidates for each vacancy will be shortlisted through the written exam for the Personal Interview. | Three candidates for each vacancy will be shortlisted for Personal Interview based on the following: XII – 30% and Diploma – 70%. | Three candidates for each vacancy will be shortlisted for Personal Interview (100% weight on class XII) | Three candidates for each vacancy will be shortlisted for Personal Interview (100% weight on class X) |
| Final Selection | The final selection will be based on the following weights: – WE: 50% and PI: 50% | The final selection for the positions will be based on the merit ranking of the personal interview scores. |
All interested eligible candidates may submit their applications through BoBRecruit at https://erecruitment.bob.bt:8443/eRecruitment/vacancy.
The following documents are required for your application:
1. Medical certificate (validity 1 year);
2. Citizenship ID card;
3. Security Clearance Certificate;
4. All Academic Transcripts and Course Completion Certificates;
5. Previous Work Experience Certificates (if applicable); and
6. Training certificates (if applicable).
Important Note: All scanned documents should be less than 2MB.
Last date of application is on 14th April 2023 before close of our business hours. BoB will not receive any physical application. Please note the tentative dates for you to prepare for travel:
| Activities | Tentative Schedule |
| Shortlist announcement | 19th April 2023 |
| Written Examination for Officers | 22nd April 2023 |
| Personal Interview (Officers and Assistants) | 25th and 26th April 2023 |
| Selection Announcement | 27th April 2023 |
| Report to HRD | 28th April 2023 |
*Any change in timeline will be updated on BOB website. For further information, please contact Human Resource Section at 02-334333, IPT no. 0047 or 0048 during office hours (Monday to Friday).
Vacancy Details
Salary : Nu. 22,889
Slots : 1
Qualification : Class XII
Employment Type : Regular
Job Sector : Recruitment and HR
Last Submission Date : Apr 14, 2023 17:00
Contact Details
Human Resource Section
02-334333
Visit their website
Bank of Bhutan is pleased to invite applications for the position of Contact Center Agent.
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Contact Details
Human Resource Section
02-334333
Visit their website
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Contact Details
Human Resource Section
02-334333
Visit their website