Vacancy for Contact Center Supervisor
[CLOSED] This post is no longer validBank of Bhutan Limited is pleased to announce the vacancy for contact center supervisor.
Bank of Bhutan Limited is pleased to announce the following open vacancy:
1.1 Job Vacancy and Criteria
| Position | Slot | Qualification | Gr. | Criteria | Gross Salary | Employment Type |
|---|---|---|---|---|---|---|
| Contact Center Supervisor | 3 | B.Com/BBA/BBM/ B.A. Eco | 8 (aligned to Grade 7 after one-year) | Degree 60% (Minimum of 55% in English), Class XII – 55% (English + Best three subject) & Class X – 50% (English + best four subject) |
Grd 8 – Nu. 46,905.00 Grd 7 – Nu. 51,600.00 |
Regular CLICK HERE for ToR |
All regular employees are entitled to 31.67% of Performance-Based Variable Pay (PBVP) on Basic Pay based on the employee’s performance annually.
Selection and shortlisting
| SN | Job | Stage 1 (Shortlisting for Written Exam – WE) | Stage 2 (Shortlisting for personal interview – PI) |
|---|---|---|---|
| 1 | Contact Center Supervisor | 50 candidates will be shortlisted for the written examination based on merit ranking (X – 30%, XII – 30%, and Degree – 40%) | The top 30 candidates from the written exam will be shortlisted for a personal interview. |
All interested and eligible candidate may submit applications through the given link https://thegateway.bt latest by 31st March 2026.
The following documents are required for your application:
- Resume
- Valid Medical Certificate.
- Valid Citizenship ID Card.
- Valid Security Clearance Certificate.
- All Academic Transcripts and Course Completion Certificates.
- Training Certificates (if applicable).
- Previous Work Experience Certificates (if applicable); and
- Valid Audit Clearance if employed
- No Objection Certificate if employed
The applicants shall be shortlisted, based on the criteria stated and the shortlisted candidates will be informed about the venue and timing for the written examination and personal interview.
Please note the tentative dates for you to prepare for travel:
| Activities | Tentative Schedule |
|---|---|
| Open Vacancy Announcement | 17th March 2026 |
| Last date of application Submission | 31st March 2026 |
| Announcement for the Shortlisted candidate for the written Examination | 13th to 15th April 2026 |
| Written examination for Officer Level | 18th April 2026 |
| Announcement for the Personal Interview | 23rd April 2026 |
| Selection Result | 4th to 6th May 2026 |
| Medical Screening | 9th to 17th May 2026 |
| Appointment and Induction Program | 18th May 2026 |
Any change in timeline will be updated on BoB website. For any assistance, do contact the Human Resource Management Section at IP 0047/0249/0048.
Vacancy Details
Slots : 3
Qualification : Bachelor's degree
Employment Type : Regular
Job Sector : Accounting, banking and financing
Last Submission Date : Mar 31, 2026 17:00
Contact Details
0047/0249/0048
Bank of Bhutan Limited is pleased to announce the vacancy for contact center supervisor.
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Contact Details
0047/0249/0048
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