Job Description

Position- Assistant Supervisor as Warranty Officer

Grade-10

Slot-1

Qualification -Diploma in Auto Mechanic

Employement  type- Regular

Experience- Preference shall be given to candidates with a minimum of one (1) year of experience in the relevant field.

Pay scale – Pay scale- 21,540 – 540 – 32,340 (Basic Pay Nu. 21,540+ 20% Corporate Allowance  and 60% Fixed Allowance on basic pay). Other Benefits: As per SRR 2018.

Placement-Tata Service, Tata Division, Regional Office, Phuentsholing

Disclaimer: The HRC reserves the right to cancel the recruitment process if there are very limited or no competent applicants.

Experience: 1+ years

 

Required Qualifications

1. Class X

2. Class XII

3. Diploma

 

Mandatory Documents

1. Resume

2. Citizenship Identity Card

3. Medical Certificate

4. Security Clearance

5. Work Experience Letter

Attachments

26.12.2025 ToR Warranty Officer for Tata service.pdf

 

 

Position Title	Assistant Supervisor as Warranty Officer
Grade	10
Pay and Allowances	Pay scale- 21,540 – 540 – 32,340 (Basic Pay Nu. 21,540+ 20% Corporate Allowance and 60% Fixed Allowance on basic pay. Other Benefits: As per SRR 2018.
Type of Employment	Regular
Duty Station	Regional Office, Phuntsholing
Reporting & Supervision	Service Manager
Qualification and Experience	• Diploma in Auto mechanic • Preference shall be given to candidates with a minimum of one (1) year of experience in the relevant field.
Key Skills and Competencies:	• In-depth knowledge of warranty processes and policies, especially for Tata vehicles. • Strong organizational and multitasking skills. • Excellent communication and negotiation abilities. • Proficient in MS Office (especially Ms Excel, MS PowerPoint) and warranty management software. • Analytical mindset to identify trends and improve processes. • Customer-focused approach with problem-solving capabilities. • Proficiency in technical analysis related to vehicle diagnosis
Key responsibilities	• Oversee and manage all warranty claims for Tata vehicles, ensuring compliance with Tata Motors' guidelines. • Handle the end-to-end warranty process, from claim submission to approval and reimbursement. • Coordinate with the service team to diagnose and verify warranty issues. • Liaise with Tata Motors for timely claim approvals and updates on warranty policies. • Ensure proper documentation and record-keeping for all warranty claims and related communications. • Conduct regular audits to monitor the accuracy and efficiency of warranty processes. • Train and guide the service team on warranty claim procedures and best practices. • Analyze warranty claim data to identify recurring issues and suggest preventive measures. • Provide excellent customer service by addressing warranty-related queries and resolving escalations promptly. • Monitor and implement warranty policy changes issued by Tata Motors. • Prepare complaint investigation reports of technical failures and analyze the root cause. Timely sharing of report with concerned agencies.

 

 

Assistant Supervisor as Warranty Officer: https://thegateway.bt/.../513-assistant-supervisor-as...

 

 

The last date of submission of application is 8th January 2026 12:00 PM.

 

CHECK HERE: https://thegateway.bt/?selectedOrganization=67

 

Here are the steps to apply from TheGateway:

Register on TheGateway System

Login and Update Profile [CID copy (Mandatory) and Education Qualifications if any]

Get verified by service provider

 

Important!!! :

Verification may take time depending on the number of applicants. Applicants are encouraged to register at least 48 working hours before the job deadline. The Service Provider will not be held responsible if applicants are unable to apply due to last-minute registration.

Complete the above steps and then apply to available jobs in TheGateway.

 

Vacancy Details

Salary : Nu. 21,540
Slots : 1
Minimum Experience Required : 1 Years
Qualification : Diploma
Employment Type : Regular
Job Sector : Engineering, Building and Construction
Last Submission Date : Jan 8, 2026 12:00

State Trading Corporation of Bhutan Limited is pleased to announce the vacancy for an assistant supervisor.

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