Job Posting

The Department of Communications (DCO)objectives are to lead the development of the corporate communications plan, drive prioritization and effort with expected impact for WHO; position WHO as the authoritative and trusted voice on health at the global level through working with technical departments to develop strategies to amplify WHO'snormative work; lead WHO media outreach, incl. crisis/ emergency communication with input from technical departments as well as across all 3 levels; drive all communication to the general public as well as responding to media enquiries; lead on global advocacy (e.g. health campaigns, public health information, donor visibility for resource mobilization); provide digital global production capacity& expertise to support all levels of the organization; strengthen the WHO brand from inside out through communication capacity building and impactful storytelling.

DESCRIPTION OF DUTIES

Under the supervision of the Head of Strategy, Planning and Coordination Unit, the incumbent would support:

1) Communication Capacity Building:

• This is a dual role involving project management & training support project management of eLearning Modules, online synchronous training and Face to Face training as needed.
• Ensuring timely production and delivery of eLearning modules including language versions.
• Create Measurement, Evaluation & Learning for training.
• Support training operations, planning and managing the delivery of regular trainings.
• Support drafting and implementation of WHO Communication Capacity Building Plan.
• Support grant writing, pitching and managing training grants and report back.
• Support production of modules to support building the WHO brand inside out.       

2) Branding and Strategy:

• Brand management supports the development of brand management databases, processes and protocols to address branding-related requests.
• Support review and update public-facing branding-related policies, and brand evaluation research strategy coordination support.
• Organize regular planning meetings and update the editorial calendar on a regular basis to ensure that it includes all relevant DCO activities and aligns with parallel planning processes.
• Support alignment of planning with WHO Communication strategy.           

3) Any other duties relating to Strategy, Planning and Coordination.

REQUIRED QUALIFICATIONS

Education

Essential: A first-level university degree in communications, journalism, or related field.
Desirable:

Experience

Essential: Five years minimum experience in the area of communications and project management. Proven experience as a communications trainer. Proven track record in project management.
Desirable: Experience in successfully producing and administering eLearning modules. Prior experience with digital /e-learning communication training. Relevant experience in WHO or another UN agency.

Skills

• Experience as a trainer in both Face to Face and virtual settings.
• Project Management skills and experience.
• Ability to be flexible and function in high-pressure situations.
• Ability to deliver in fast evolving situations.
• Ability to be creative and innovative.
• Experience in planning support.
• Experience in brand support.
• Ability to connect to the big picture .
• Ability to adopt flexible, creative and innovative approaches.

WHO Competencies

Teamwork
Respecting and promoting individual and cultural differences
Communication
Moving forward in a changing environment
Ensuring the effective use of resources

Use of Language Skills

Essential: Expert knowledge of English.
Desirable: Intermediate knowledge of French.

REMUNERATION

WHO salaries for staff in the Professional category are calculated in US dollars. The remuneration for the above position comprises an annual base salary starting at USD 62,120 (subject to mandatory deductions for pension contributions and health insurance, as applicable), a variable post adjustment, which reflects the cost of living in a particular duty station, and currently amounts to USD 4297 per month for the duty station indicated above. Other benefits include 30 days of annual leave, allowances for dependent family members, home leave, and an education grant for dependent children.

ADDITIONAL INFORMATION

• This vacancy notice may be used to fill other similar positions at the same grade level

• Only candidates under serious consideration will be contacted.

• A written test may be used as a form of screening.

• In the event that your candidature is retained for an interview, you will be required to provide, in advance, a scanned copy of the degree(s)/diploma(s)/certificate(s) required for this position. WHO only considers higher educational qualifications obtained from an institution accredited/recognized in the World Higher Education Database (WHED), a list updated by the International Association of Universities (IAU)/United Nations Educational, Scientific and Cultural Organization (UNESCO). The list can be accessed through the link: http://www.whed.net/. Some professional certificates may not appear in the WHED and will require individual review.

• Any appointment/extension of appointment is subject to WHO Staff Regulations, Staff Rules and Manual.

• Staff members in other duty stations are encouraged to apply.

• For information on WHO's operations please visit: http://www.who.int.

• WHO is committed to workforce diversity.

• WHO prides itself on a workforce that adheres to the highest ethical and professional standards and that is committed to put the WHO Values Charter into practice.

• WHO has zero tolerance towards sexual exploitation and abuse (SEA), sexual harassment and other types of abusive conduct (i.e., discrimination, abuse of authority and harassment). All members of the WHO workforce have a role to play in promoting a safe and respectful workplace and should report to WHO any actual or suspected cases of SEA, sexual harassment and other types of abusive conduct. To ensure that individuals with a substantiated history of SEA, sexual harassment or other types of abusive conduct are not hired by the Organization, WHO will conduct a background verification of final candidates.

• WHO has a smoke-free environment and does not recruit smokers or users of any form of tobacco.

• WHO has a mobility policy which can be found at the following link: http://www.who.int/employment/en/. Candidates appointed to an international post with WHO are subject to mobility and may be assigned to any activity or duty station of the Organization throughout the world.

• Applications from women and from nationals of non and underrepresented Member States are particularly encouraged.

• *For WHO General Service staff who do not meet the minimum educational qualifications, please see e-Manual III.4.1, para 220.