Vacancy for a Postal Assistant
[CLOSED] This post is no longer validBhutan Postal Corporation Limited is pleased to announce the vacancy for a postal assistant.
The Management of Bhutan Postal Corporation Limited is pleased to announce the following vacancies for immediate recruitment:
| Position | Slot | Grade | Minimum Qualification |
Experience | Basic Pay | Employment Status |
Place of Posting |
| Postal assistant I |
1 | 13/S5 | Class XII Pass Certificate/Class X with Diploma Certificate. |
Relevant working experience is an added advantage |
13705-345- 20,605 + Allowances and benefits as per SSR, 2024 |
Regular | Samdrupjongkhar GPO, Eastern Region |
Application Process:
Interested Bhutanese candidates who have the required eligibility criteria may apply in hard copy to Administration and HR Division, Bhutan Postal Corporation Limited, Thimphu with duly filled Bhutan Post Application Form along with following documents on or before August 21, 2026, before 17:00PM. For further information on eligibility criteria, required documents and other important details of the positions please see below or call 02-322281 (Ext 2006 or 2027) during office hours.
Eligibility Criteria:
1. Candidate must:
a. Be a Bhutanese citizen.
b. Have attained at least 18 years of age.
c. Meet qualification, experience and other requirements as specified in the position profile of the position.
Required Documents:
1. Curriculum vitae/Resume
2. Academic Mark sheets (if applicable):
a. For Degree post: Degree, Class XII & Class X mark sheet
b. Class XII post: Class XII; Class X mark sheet
c. Class X post: Class X mark sheet
d. Class VIII post: Class VIII marksheet
3. Copy of Citizenship ID card
4. Security Clearance (online approved – should bring a copy)
5. Medical Certificate (not older than 6 months)
6. Audit Clearance Certificate, if employed.
7. Recommendation letters (if any)
Important Notes:
● Incomplete applications will not be accepted.
● Candidates who have submitted complete documents will be shortlisted based on academic marks.
● Applicants must look out for the announcement of the shortlisted name list in the Bhutan Post Website for final selection interview venue, time and date. Bhutan Post will not be responsible if any candidates do not appear for the interview on the announced dates.
● Candidates shall be required to produce No Objection Certificate if currently employed at the time of appointment (if selected).
● All candidates are required to bring relevant documents in ORIGINAL for verification at the time of the selection interview.
● Any candidate who is shortlisted but is unable to produce relevant and valid documents or does not meet any one of the eligibility criteria will be disqualified from the interview
● Please give valid contact numbers & email ID in the application.
● Applicants must bring their own copy of documents required. Bhutan post will not provide copying facilities
● The entry grade, pay, allowances and benefits will be as per the SSR 2024
● Please submit one application per post. Submitting multiple applications for different posts will result in rejection of the application.
● Bhutan Post reserves the right to either increase/decrease the number of intakes or may not take any, depending on the qualifications/experience/capabilities of the interested candidates, and their performance in the interview. Bhutan Post also reserves the right to select the next candidate (Standby) based on the merit ranking should a selected candidate withdraw. In case the requirement arises within the calendar year in the same position and grade, Bhutan Post shall recruit from the merit standby list.
TERMS OF REFERENCE (TOR)
1. Postal Assistant I
1. Purpose
The purpose of the position of Postal Assistant I is to provide efficient postal, financial, customer service, agency, and counter operations while ensuring accurate transaction processing, timely revenue accounting, proper handling of postal articles and consignments, and compliance with applicable organizational procedures and service standards.
The Postal Assistant I shall contribute to efficient service delivery, customer satisfaction, revenue generation, and smooth day-to-day operations of the assigned Post Office.
2. Key Roles and Responsibilities
1. Counter Booking Services
Process and provide counter booking services for EMS, parcels, Registered Letters (RL), and E-Commerce consignments in accordance with prescribed procedures.
2. WUMT and Euro Giro Services
Handle Western Union Money Transfer (WUMT) and Euro Giro transactions and maintain proper accountability of the associated imprest funds.
3. Revenue Deposit and WUMT Transactions
Carry out day-to-day revenue deposits, WUMT cheque withdrawals, and ensure timely and accurate updating of all related transactions in the system.
4. Daily Revenue Transactions
Record and update the daily revenue transactions of SJKA GPO in the relevant system accurately and on a timely basis.
5. Customer Service and Complaint Management
Address and resolve customer complaints, inquiries, and service-related issues promptly, ensuring high levels of customer satisfaction and timely feedback in accordance with organizational standards.
6. Monthly Accounts
Prepare, verify, reconcile, and submit monthly accounts to the Regional Office within the prescribed timelines.
7. BNB Ngotshab Services
Provide BNB Ngotshab services to the public and support initiatives aimed at increasing revenue and promoting financial inclusion.
8. RICBL Agency Services
Support and scale RICBL agency operations to improve service outreach and contribute to sustainable revenue growth.
9. Stamp Requisition
Prepare and submit stamp requisitions (RQ) to the Regional Office for timely replenishment/recoupment of postal stamps.
10. Customer SMS Notifications
Send timely SMS notifications to customers regarding the availability of parcels, letters, and other articles for window delivery.
11. Delivery of Consignments
Facilitate the delivery of RCDC, RBA consignments, and E-Commerce packages to the intended recipients in accordance with prescribed procedures.
12. Event Capturing and System Updates
Accurately capture and update events in the IPS.Post/ERP system for articles booked, received, processed, and delivered at the counter
13. Customs Declaration and Electronic Advance Data
Ensure accurate capturing and timely transmission of Customs Declaration System (CDS) information and Electronic Advance Data (EAD) to facilitate seamless international transit and expedited customs clearance.
14. Handling of Confidential Consignments
Handle and safeguard Postal Ballots and BCSEA confidential consignments during designated periods, ensuring strict confidentiality, security, and compliance with prescribed procedures
15. Multitasking and Operational Support
Perform multiple operational functions as required and provide support to other sections or colleagues to ensure uninterrupted postal service delivery.
16. Beautification and Workplace Improvement
Participate voluntarily in office beautification, cleanliness, and other workplace improvement activities as required.
C. General Responsibilities
1. Maintain accurate records and ensure proper accountability for all transactions, funds, postal articles, and other items handled.
2. Ensure compliance with applicable postal procedures, financial controls, customer service standards, and organizational policies.
3. Safeguard confidential information, customer records, postal articles, and financial resources entrusted to the position.
4. Promote professional, courteous, and responsive customer service at all times.
5. Undertake any other duties and responsibilities assigned by the immediate Supervisor, Regional Manager, or Management from time to time.
Vacancy Details
Salary : Nu. 13,705
Slots : 1
Qualification : Class XII
Employment Type : Regular
Job Sector : Clerical and Administration Support
Last Submission Date : Aug 21, 2026 17:00
Contact Details
02-322281
Bhutan Postal Corporation Limited is pleased to announce the vacancy for a postal assistant.
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Contact Details
02-322281
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